Full Service Pharmacy in your Community
The St. John’s United Pharmacy in Billings is open to the community. We offer a wide variety of long-term care and retail pharmacy services that are tailored to meet your needs.
Call 406-655-5836 to learn more about our services and how to start receiving benefits today.
Quality Care at Home
You deserve to receive the best pharmacy care available. The St. John’s United Pharmacy can bridge gaps in medication therapy and provide you with options to optimize your medication regimen and improve health outcomes. Multi-dose packaging and automatic refills make managing your medications effortless. Additionally, our team members provide individualized care and support tailored to your current needs.
Pharmacy Services
- Daily delivery (M-F) and mail options available
- Medication package options – vials, pill packs, blister cards
- Most major insurances accepted
- Improved continuity of care
- Medication synchronization – get all prescriptions refilled at the same time
- Automatic refills available
- Prior approval of expensive / not-covered medication
- Potential for lowering medication costs
- Pharmacist-lead events on campus
- Common over-the-counter medications and medical supplies available
- End of the month itemized medication statements
- After-hour emergency process available
Transfer your prescriptions & receive a $25 voucher!
Switching is simple — we’ll even contact your current pharmacy.
Schedule time with our pharmacy staff to discuss your needs,
Explore your options, and learn how easy it is to make the move.
Immunizations and other services are also available.
General Pharmacy Services FAQs
Why should I use St. John’s Pharmacy?
St. John’s Pharmacy is designed specifically to support residents living within our community. We provide convenient medication management, timely delivery, coordination with healthcare providers, specialized packaging options, routine pharmacist reviews, and personalized support from a pharmacy team that understands your healthcare needs.
What pharmacy services do you offer?
We offer:
- Prescription filling and medication management
- Timely medication delivery, including urgent needs
- Coordination with physicians, nursing staff, and care teams
- Routine medication reviews
- Specialized medication packaging
- Insurance coordination and refill management
- Access to a pharmacist for medication questions and support
Do I need to use St. John’s Pharmacy?
No. Residents may choose their preferred pharmacy. However, many residents choose St. John’s Pharmacy because it provides seamless coordination with community care services and can simplify medication management as healthcare needs change.
Can I start using St. John’s Pharmacy before I need additional care services?
Yes. Many residents choose to establish their pharmacy services early. This creates continuity and allows the same pharmacy team to support you if your healthcare needs evolve over time.
What are the benefits of staying with one pharmacy?
Using one pharmacy provides:
- A pharmacy team familiar with your medication history
- Easier medication management
- Smoother transitions between levels of care
- Consistent support for new prescriptions and changing health needs
- Peace of mind knowing you won’t need to transfer prescriptions later
Medication Packaging & Nursing Support FAQs
What happens if I receive assistance from nursing or care staff with my medications?
If nursing or care staff assist with medication administration, medications must be provided in specialty medication packaging designed to ensure safe, accurate, and consistent administration.
Why is specialty medication packaging required?
Specialty packaging helps caregivers administer medications exactly as prescribed, reduces the risk of errors, and provides added confidence for residents and families.
Does St. John’s Pharmacy provide specialty packaging?
Yes. Specialty medication packaging is available through our pharmacy at no additional cost when medications are filled through St. John’s Pharmacy.
Repackaging Fees & Costs FAQs
What is a medication repackaging fee?
If medications are filled at an outside pharmacy and later need to be transferred into specialty packaging for nursing support, our pharmacy may need to repackage them. This process involves additional review and handling to ensure medication safety.
How much does medication repackaging cost?
The repackaging fee is $10 per medication for each monthly supply that must be repackaged.
Do over-the-counter medications have repackaging fees?
Yes. Vitamins, supplements, and other over-the-counter medications purchased elsewhere may incur repackaging fees if they need to be placed into specialty packaging.
Is there a way to avoid repackaging fees?
In many cases, yes. Our pharmacy team can work with your prescription insurance company to request an override that allows medications to be filled directly through St. John’s Pharmacy. If approved, medications can be dispensed in specialty packaging from the start, eliminating repackaging costs.
Who can help me understand my medication costs?
Our pharmacy team is happy to review your medications, discuss repackaging fees, compare costs, and help identify the most affordable options available to you.
Prescription Transfers FAQs
How do I transfer my prescriptions to St. John’s Pharmacy?
Transferring prescriptions is simple. With your permission, we will:
- Contact your current pharmacy
- Coordinate with your healthcare providers
- Transfer your prescriptions on your behalf
There is no need for multiple phone calls or extra trips to the pharmacy.
How long does it take to transfer prescriptions?
Most prescription transfers can be completed quickly, and our pharmacy team will coordinate the process to make the transition as smooth as possible.
Insurance & Medicare FAQs
Will my prescription insurance still work if I move into the community?
In most cases, yes. Many prescription insurance plans, including most Medicare Part D plans, continue to provide coverage when members move into a licensed residential community.
What are Long-Term Care (LTC) pharmacy benefits?
Many insurance plans include Long-Term Care (LTC) pharmacy provisions for residents in licensed communities. These benefits help maintain medication safety, continuity of care, and affordability.
Will I lose my preferred pricing or mail-order savings?
Often, no. Many residents continue to receive the same preferred pricing and cost savings available before moving into the community when LTC pharmacy benefits are properly activated.
How do I activate Long-Term Care pharmacy benefits?
You or a family member can:
- Call the phone number on the back of your prescription insurance card.
- Tell the representative that you now live in a licensed residential community.
- Inform them that your medications will be filled through a long-term care pharmacy.
- Ask them to update your member record to reflect your residential status.
Do I need to change insurance plans?
Typically, no. In most cases, activating LTC pharmacy benefits only requires updating your residential status with your current prescription insurance provider.
Getting Help FAQs
Can someone review my medications with me?
Yes. A member of our pharmacy team can meet with you and your family to review current medications, discuss pharmacy options, answer questions, and identify potential cost-saving opportunities.
Who do I contact with pharmacy questions?
Please call St. John’s Pharmacy at 406-655-5836. Our team is happy to answer questions or schedule a personal consultation.
Can family members be involved in pharmacy discussions?
Absolutely. We encourage family participation and can meet with residents and family members together to review medications and discuss available options.
Contact Us
For more information, please contact us at:
Phone: 406-655-5836
Address: 3940 Rimrock Road, Billings, MT 59102
St. John’s United would like to thank you for your support. Your feedback is important to us. Please take a few minutes to offer a review and spread the good word!
